Terms of Use

Last updated: 30 December 2023

In these Terms of Use, the terms “we”, “us”, “our” or other similar expressions refer to Lootee and the use of words such as “you”, ”yours” or other similar expressions shall mean any user of the Website whosoever.

Please read these Terms of Use carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms of Use. We reserve the right to update, change or replace any part of these Terms of Use by posting updates and/or changes to our Website. Your continued access to the Website following the posting of any updates and/or changes shall constitute your acceptance of such updates and/or changes. We use third-party links by https://www.wix.com/, https://www.google.com and https://razorpay.com/, they provide us with the online e-commerce services that allow us to sell our products and services to you.

Intellectual Property Rights

All content included on this Website (excluding any information that is sourced by and provided by you), such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and/or software, as well as its compilation is our exclusive property. All Intellectual Property Rights in the content on the Website vest, wholly and solely, either with us or our suppliers.

We have filed for protection of our intellectual property and any infringement of our intellectual property rights shall be liable for legal action, with costs and damages.

General conditions

We reserve the right to refuse to sell our products or services to anyone for any reason at any time.

By agreeing to these Terms of Use, you represent that you are at least the age of majority in India, or that you are the age of majority in India and you have given us your consent to allow any of your minor dependents to use this Website. You may not use products available on our store for any illegal or unauthorised purpose nor may you, during the course of your use of the Website, violate any laws in your jurisdiction (including but not limited to copyright laws).

You understand that the data provided by you for fulfilling the payment in lieu of your purchase of products on the Website would be handled by https://razorpay.com/ and we shall not assume any liability from any issues arising from the same. Please read Razorpay’s Term of Use: https://razorpay.com/terms/ in this regard.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of our products without express written permission by us.

Modifications to the products and their prices

The prices of our products are subject to change without any notice. We reserve the right to change or discontinue any product, at any time, without any prior notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of any products on the Website.

Accuracy, completeness and reliability of product information

Please be aware that the content on our website is a mixture of real content and computer generated content, which may have been modified in different ways, such as in terms of lighting and texture, in order to better represent the product. All content on our Website is reviewed to ensure accurate representation of the products.

We and our affiliates always endeavour to provide information that is generally accurate. However, we do not warrant that the product descriptions or any other content on this Website is accurate, complete, reliable, current, or error-free. We cannot guarantee that your device’s display of any colour will be accurate.

You understand that the products on the Website are tailored by hand, therefore an irregular weave or print or a stitch shall not be considered as a defect.

Accuracy of billing and account information

You agree to promptly update your account and other information, including your email address and telephone number, so that we can complete your transactions and contact you as needed. We reserve the right to refuse any order you place with us.

Third-party links

Certain content, products and services available on our Website may include materials from third-parties. Third-party links on our Website may direct you to third-party websites that are not affiliated with us. We shall not assume any responsibility or liability for any third-party materials or websites. We shall not be liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review such third-party's policies and practices carefully.

User comments, feedback and other submissions

You may provide feedback, reviews or complaints pertaining to any product on the Website by emailing us at hello@lootee.shop. In case any such submission warrants a response upon an internal review, we typically respond within 3-5 working days.

Personal information

Your submission of personal information through the Website is governed by our Privacy Policy. Please review the Privacy Policy for more information in this regard.

Errors, inaccuracies and omissions

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information, pertaining to any product, on the Website is deemed to be inaccurate without prior notice (including after you have submitted your order).

Prohibited uses

You are hereby prohibited from using the Website or its content:

for any unlawful purpose;
to solicit others to perform or participate in any unlawful acts;
to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
to infringe upon or violate our rights or the rights of others, including intellectual property rights;
to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any other person based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
to submit false or misleading information;
to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website, other websites, or the Internet;
to collect or track the personal information of others;
to spam, phish, pharm, pretext, spider, crawl, or scrape;
for any obscene or immoral purpose; or
to interfere with or circumvent the security features of the Website or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Website for violating any provisions of the Terms of Use.

Guarantee and warranty

Our products are made with the finest quality materials and every product on the Website is made with utmost care. We warrant, on a best effort basis, that the product will be delivered to you without any defect. However, we cannot guarantee the same.

We do not guarantee, represent or warrant that your use of the Website will be uninterrupted, timely, secure or error-free. You agree that from time to time we may disable the Website for indefinite periods of time, without notice to you.

Limitation of liability

In no event shall we or any of our directors, agents, officers, employees or affiliates be liable for any injury, loss, claim, or any damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Website, or for any other claim related in any way to your use of the Website, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Indemnification

You agree to defend, indemnify and hold us and our affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Website.

Severability

In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of use. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the date of Termination shall survive the Termination of these Terms of Use for all purposes. These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time when you cease using our Website. If, in our sole judgement, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Use, we also may revoke your access to the Website at any time without prior notice to you.

Entire agreement

Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. These Terms of Use and any policies or operating rules posted by us constitutes the entire agreement and understanding between you and us and shall govern your use of the Website superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use). Any ambiguities in the interpretation of these Terms of Use shall not be construed against us.

Changes to Terms of Use

You can view the most recent version of the Terms of Use at any time at this page. We reserve the right to update, change or replace any part of these Terms of Use by posting updates and changes to our Website, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. It is your responsibility to check our Website periodically for changes.

Governing law & dispute resolution

These Terms of Use shall be governed by the applicable laws of India. Any dispute, relating in any way to products you purchase from us, shall be submitted to confidential arbitration in New Delhi, India, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any court in India, and you consent to the exclusive jurisdiction and venue in such courts.

Contact information

Any questions, queries or complaints pertaining to the Terms of Use should be emailed to us at hello@lootee.shop. We typically respond within 3-5 working days.

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