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Privacy Policy

Last updated: 30 December 2023

 

How we collect, manage and use your personal information.

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Thank you for visiting www.lootee.shop, a website that hosts Lootee, an e-commerce website selling clothing and merchandise items. Lootee may also be accessible as a mobile application. In this Privacy Policy, terms such as “we”, “us”, “our” or similar expressions shall mean Lootee and use of words such as “you”, ”yours” or similar expressions shall mean any user Lootee, including the Website and the mobile application.

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Lootee is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our online clothing store at www.lootee.shop.

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1. Information we collect

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1.1 Personal information

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We may collect the following personal information when you use our website, create an account or make a purchase:

  • Name

  • Email address

  • Phone number

  • Address

  • Payment details

 

1.2 Usage information

 

We automatically collect certain information about how you interact with our website, including:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on pages

 

2. How we use your information

 

We use your personal information for the following purposes:

  • To process and fulfil your orders

  • To communicate with you about your orders and account

  • To recommend products for purchase, based on your preferences and purchase history

  • To improve our website and services

  • To send promotional emails and offers (you can opt-out anytime)

  • To serve advertisements, using third-party advertising companies, in line with your preferences

  • To identify usage trends and determine the effectiveness of our campaigns

  • We retain your Personal Data, that is either provided by you or collected by us, where we have a legitimate business purpose and/or a lawful obligation / basis to do so. 

 

3. Information sharing

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3.1 Third parties that we share information with

 

We use certain third party services in order to enable us in effectively and efficiently providing the services on the Lootee platforms as described above. These third parties have their own privacy policies and you must read and understand their privacy policies in order to understand how they collect, manage and process data, including Personal Data.

  • Wix

    • We use Wix to develop, maintain and host Lootee. Information collected by us may also be stored on the Wix database.

    • Wix’s privacy policy can be found here: https://www.wix.com/about/privacy.

  • Google

    • We may also use Google services to enable account creation / sign-in features for registering your account on Lootee.

    • Google’s privacy policy can be found here: https://policies.google.com/privacy.

  • Razorpay

    • We use payment gateways such as Razorpay in order to facilitate financial transactions between you and us. It stores data pertaining to the users as well as their orders. The data collected through such gateways is stored and managed by the gateway platforms in line with their privacy policies, which can be accessed on their respective websites.

    • Razorpay’s privacy policy can be found here: https://razorpay.com/privacy.

 

We shall assume no liability for the presence of third-party links on the Lootee platforms. Such links shall be governed by their respective privacy policies. It is recommended that you read those privacy policies judiciously.

3.2 Other situations where we may share your personal information

 

In certain other situations, we may share your personal information with other parties, such as law enforcement:

  • When required by law

  • When required by a law enforcement agency

  • When required by an order of a court or any other competent authority

  • To protect our own rights and safety

  • In order to protect the rights and safety of our users 

 

4. Your rights

 

  • You may request us to update, correct or delete your Personal Data by reaching out to us at the redressal email: hello@lootee.shop.

  • You may request us to not process your Personal Data or restrict the processing of your Personal Data. Such a request may be raised by sending an email to the email address provided below. However, such restrictions may affect your usage of Lootee and may not always be possible.

  • You may choose to withdraw your consent for processing of Personal Data at any time.

  • In case you are aggrieved by the manner in which your Personal Data has been processed by us, you may choose to raise a complaint with the relevant data protection authority.

 

Note: By using and registering on Lootee, you represent that either you are aged 18 years or older, or have attained at least the age of majority in your state or country of residence, or that you are the age of majority in your state or country of residence and you have given your consent to allow any of your minor dependents to use Lootee.

 

5. Security

 

We take reasonable measures to protect your personal information from unauthorized access or disclosure. We may use third-party service providers for data management and storage. Privacy policies of these third-party service providers has been linked above for your reference.

 

6. Cookies

 

We use cookies to enhance your experience on our website. You can control cookies through your browser settings.

 

7. Changes to this Privacy Policy

 

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.

 

8. Contact us

 

If you have any questions or concerns about this Privacy Policy, please contact us at hello@lootee.shop. We typically respond to such requests between 3 to 5 working days.

 

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